Ask A Pro

Contact Customer Service: For all your questions about parts, store help, and special orders, please email info@jacksonkayak.com, and our Customer Service team will get back to you as soon as possible. You can also consult our Frequently Asked Questions for answers to many common questions.

Ask a Pro puts you in direct contact with our pro team for any questions regarding our kayaks. Our team is the best source of details on our kayak builds, which boat is right for you, and how to improve your experience on the water. So let them have it!

Please note. This is NOT Jackson Kayak Customer Service. If you have specific parts you are looking for, please search our store here.  If you have a warranty issue, please fill out the warranty form here.  If you are trying to contact Jackson Customer Service, you will find them here.

How it works: Please fill out the form below. We manage a full list of JK Pro Team volunteers, and everyone gets every email. The first person on our team with an answer for you will reply. If you have follow-up questions, reply, and that new question will go to the entire team as well.