Contact Us

If you have an issue with your boat, cooler, or accessory, start by filling out the warranty form on our warranty page.

Go to the warranty page

You can find most everything you are looking for in our online store.

• Ask A Pro: send your question to our Pro Whitewater and Fishing team. Responses are usually very fast.
• FAQs: answers to the most common questions.

Find the serial number on the right stern of your boat, near the parting line. The last two digits are the year it was manufactured.

Need a Manufacturer Statement of Origin? Submit an MSO request.

We don't ship outside the US. To find your local international distributor, visit our international distributors page.

Have inquiries for our shipping department? You can contact our shipping team at shipping@jacksonkayak.com.

Use the Werner Paddles fit guide to choose the right paddle length.

Wear a life vest at all times on the water. Jackson doesn't make life vests, but our partners do:

• Kokatat
• NRS

Check the Immersion Research skirt sizing chart.